New House Farm Country Estate – What we are doing to be “Covid-19 secure”


The UK Government have announced that any venues to be open to the public need to be “Covid-19 secure”. We have invested a lot of time, thought, and work into making our venue “Covid-19 secure” in line with this new Government standard. At all times we are following UK Government guidelines.

Here at New House Farm, we are fortunate to have 12 acres of fully accessible gardens and grounds. We are also very fortunate to be located in the Rother Ditrict of East Sussex – an area that has had a very low infection rate in England – and our local area in the High Weald has less than 90 people per square kilometre, and is very rural, and remote, and very much a lower risk region of the country.

Our venue is down a long rural track away from Sheepstreet Lane, and the track is not a “through track” so there is minimal traffic, and nobody is allowed onto the grounds except for the occasional delivery, during which full social distancing measures are practices, with drivers all wearing the necessary PPE.

Also, for accommodation, we have 6 individual, entirely separate lodges, and a farmhouse with its own private grounds and gardens, fenced and walled off from the lodges. All 7of these accommodation options have their own facilities – kitchen, dining area, lounge, bathroom, toilet and their own private outside space for relaxing or dining outside in privacy.

Any guests wishing to visit, with symptoms of Covid-19, will be advised that they need to follow the Government guidelines on their situation, which currently means that they need to self isolate at home.

All guests have to supply names, addresses and contact details before arrival, for the track and trace system.

We have a non contact laser digital thermometer, and will be taking the temperatures of all guests upon arrival to make sure their temperature is at a normal level, between 35 and 37 degrees, as a guide for the safety of accessing the estate.

If a guest has a high temperature, their group can make the decision whether that guest’s self isolates here, or returns home to self isolate.

Spread out all across the 12 acres, we have 16 separate clearly defined relaxation areas – more than 2 for each individual lodge and house – and are currently making more. Also, we have well maintained woodland walks, and meadows walks and riverbank walks which are more than 2 metres wide, with plenty of room for keeping socially distant from others – much more so than in urban areas – and guests will be completely surrounded by wide open spaces and views for miles.

In every kitchen, bathroom and toilet, we provide alcohol based anti viral hand sanitiser, as well as handing personal sanitisers bottle to every guest for the duration of their stay. Also, anti viral wipes are provided to take around the estate to wipe any surfaces (eg swimming pool rails or the children’s swings and pool table) before their use.

There are 10 public footpaths which lead off from our grounds, with very minimal numbers of people using them each day, and none of these go through the estate, ensuring the safety of no unauthorised people entering the estate, whilst also ensuring privacy from the public.

We have made Wi-Fi accessible across the whole 12 acres of the New House Farm estate, which means that guests wishing to use it for work, online meetings, or for children with iPads, for example, do not have to be inside, or close to the source of the buildings’ Wi-Fi sources, and can also carry out social distancing whilst using their devices, in the wide open countryside space. This also facilitates outside meetings, either via Zoom, or by maintaining the designated 2m metre socially distant standard.

All of this means that guests can come to New House Farm when we are allowed to re-open, and practice social distancing. Families that know each other can still come, and keep separate in the separate lodges and house and their own private outside spaces, and in all of the outside relaxation areas. There are 12 acres of accessible gardens and grounds, where anywhere can be a place to spend time, and remain socially distant, but still away in the countryside together with friends.

Our cleaning team will not be at work if they show any symptoms of Covid-19, and all will have their temperatures checked when arriving to work at New House Farm. They use anti viral wipes and sprays when cleaning, and we supply them all with their PPE to wear. Any communal areas will have surfaces wiped down and sprayed with anti-viral cleaning products, and all accommodation will all be thoroughly cleaned, including with anti-viral products between the time guests leave and new guests arrive. All cleaning will be performed to very high standards of health and safety.

All staff have been strictly following the social distancing rules throughout lockdown. They have also all been trained in Covid-19 awareness with certificates from CPL Learning.

The availability and security of the outdoor, heated pool and outdoor hot tub, as well as any indoor communal areas shall be in line with all other hospitality venues with similar facilities. We will be following the UK Government health and safety guidelines about Covid-19 security, which all similar venues will have to adhere to. With many other businesses open to the public, with communal spaces, we hope to be able to implement safety measures so that all of our facilities will also be available.